Trusted Disability Care From a Registered NDIS Provider in Melbourne 
With a team of skilled support staff at our disposal, we create comfortable atmosphere where participants can thrive and develop essential life skills. Additionally, we promote social inclusion by assisting individuals in attending community events and socialising with others.
What is NDIS?
A disability care provider in Melbourne can help you gain the autonomy to achieve greater independence, community involvement, and improved quality of life. Through the NDIS, eligible participants can receive the required goals and the supports they need to live more autonomously.
About Us
We put a strong focus on respect, inclusivity and reliability. Furthermore, we go beyond just delivering support and creating a lasting partnership that empowers participants to thrive.
Our Mission and Our Values
Our Mission:
Our Values:
- Respect (valuing every participant’s dignity, choices, and voice)
- Integrity (maintaining transparency, trustworthiness, and accountability in everything we do)
- Empowerment (providing participants with the confidence and skills they need to take control of daily living)
- Inclusivity (creating services that embrace diversity and ensure everyone feels welcomed and supported)
- Excellence (delivering the highest standard of care and continually improving our approach)
Who is Eligible for Our Disability Care Services?
- Have a permanent or significant disability that can affect their ability to partake in everyday activities
- Must be under 65 years of age at the time of applying
- Must be an Australian citizen, a permanent resident, or a Protected Special Category Visa holder
- Has been assessed by a support coordinator or an NDIS plan manager, labelling the applicant as a “participant”
Our Services
Why Choose Us?
Frequently Asked Questions
Do I need to already be an NDIS participant to access your services?
Yes. To receive funded support, you must have an approved NDIS plan. However, we can provide guidance if you’re still in the process of applying for the scheme.
What types of support do you provide?
We offer a range of supports, including in-home personal care, occupational therapy, assistance with daily living and support coordination tailored to individual goals.
Can I choose which services I want from you?
Absolutely. Our support is flexible and built around your choices. You decide which services best align with your needs and aspirations.
How do I include your services in my NDIS plan?
Once you’re a participant, you can nominate us as your NDIS service provider in Melbourne. We’ll help create service agreements that match the goals and budget outlined in your plan.
Do you support participants with complex needs?
Yes. Our team has experience working with individuals who require specialised or intensive support, including those with multiple or high-level needs.
What’s the difference between registered and unregistered providers?
Registered providers meet the strict quality and safeguarding requirements of the NDIS Commission. Unregistered providers may offer services, but are not subject to the same level of oversight.
Can family members be involved in planning my supports?
Yes. We encourage collaboration with families, carers, and other trusted people in your life to ensure your supports reflect your values and preferences.
What if I want to change providers later?
You are free to change providers at any time. We can assist you in transitioning smoothly if you decide to explore other options.
Do you provide services in my area?
We deliver support across a wide service region. Contact us directly to confirm availability in your location.
How are your services billed?
All services are billed directly to your NDIS plan based on the agreed service agreement, so you won’t need to manage invoices yourself.
Can you help me prepare for my NDIS plan review?
Yes. We can support you in gathering progress reports, reviewing achievements, and identifying new goals to present at your next review meeting.
Do you offer culturally sensitive supports?
Absolutely. We respect cultural and linguistic diversity, and we adapt our services to ensure they are inclusive and meaningful for each participant.
How do you ensure the quality of your services?
Being a registered NDIS provider in Melbourne, we follow strict NDIS practice standards, regularly seek participant feedback, and invest in ongoing staff training to ensure services remain safe, effective, and person-centred.
How do I get started with your services?
You can reach out to our team directly. We’ll explain the process, discuss your goals, and guide you through setting up a service agreement that works for you.
What Our Clients Say
Caroline
The support that I received from Adaptive Care Services was extraordinary. Their staff assisted me with all my daily personal activities with kindness.
Nelson Nigal
I will appreciate Adaptive Care Services for their gardening service. The support workers did most of the job but guided me with maintaining the outdoors. Choosing them was the right decision.
Andrew
I hired physiotherapists from Adaptive Care Services, and I have to say, the service was worth it. The professionals helped alleviate pain, which greatly improved my life. Truly a good provider.
Point Cook
